Simple 30 Day return Policy
The item must be in its original condition with tags not removed nor any hat re-shaped! You Must Call First to receive a RA (Return Authorization) Without an RA# Credit May be Delayed.Also Return Address May not be in PA dependent upon the Manufacturer. The item must be returned in its original shipping container. If any item arrives to you in a damaged container it must be refused to the carrier. For Exchanges in sizes, or Colors we will ship back via standard mail w/delivery confirmation and only charge that rate which is incurred through the postal service. Products labeled discontinued or closeouts that are purchased are not returnable, refundable or exchangeable.
If Killer Hats in any way erred in shipping the wrong item or a size originally ordered (Not size exchanges), Killer will pay for its correction by paying for shipping in both directions. We return item costs only and not the shipping charges. Shipping charges are a paid service of the carrier. You may contact UPS or the Postal Service regarding their policies for any refunds from them.
Carrier Insurance: UPS shipments are automatically insured for $100. If you require more insurance you may simply state "Insure" in the comments section of your order form. We will then insure you to the value of your purchase and you will be charged accordingly when we process your order. U.S.P.S shipments are not automatically insured. If you want USPS insurance you may simply state "Insure" in the comments section of your order form. We will then charge the stated insurance amount to your purchase.
Signature Confirmation You may also request signature confirmation. For both UPS and domestic U.S.P.S Priority Mail. If you would like this to be added simply state "signature" in Comments. This is an added charge by all carriers which we will show in the sales slip and charge to the purchase.
The Insurance charges of any carrier are not shown in checkout.
Killer Hats liability for delivery ends when item is scanned by the carrier at the delivery point. If an uninsured item is lost or stolen en route, Killer Hats is not liable for its replacement. If an insured item is lost or stolen en route Killer Hats is responsible for its replacement and Killer Hats will replace the item free of charge including freight costs
